This Privacy Policy explains how Ritual Hot House collects, uses, and protects your information when you use our website, booking platform, or services.
We collect information that you choose to provide when you interact with Ritual Hot House. This may include your name, email address, and phone number when you join our waitlist, create an account, complete a waiver, or book a session.
If you make a purchase, payment information is processed securely by third-party providers and is not stored by us.
We may also collect information related to your participation in sauna, cold plunge, or related experiences through waivers or intake forms.
In addition, certain information is collected automatically when you visit our website, including general usage data such as pages visited, time on site, and device or browser type.
We use your information to operate and improve Ritual Hot House. This includes managing bookings and memberships, sending confirmations and updates, responding to inquiries, and maintaining a safe environment for guests.
We may also use information to improve our website, services, and overall experience.
If you choose to receive updates, we may occasionally share information about offerings, events, or changes.
If you provide your phone number, you may receive text messages related to your bookings, account activity, or important updates.
If you opt in to receive marketing messages, you may also receive occasional promotional texts about events or offerings.
Consent is not required to make a purchase.
You can opt out of marketing messages at any time by replying STOP. Message and data rates may apply depending on your carrier.
We do not sell or share your phone number for third-party marketing.
We do not sell your personal information.
We may share information with trusted service providers that help us operate our business, including booking platforms such as Arketa, payment processors, and communication tools. These providers only receive the information necessary to perform their services.
We may also disclose information if required by law or to protect the safety of our business and guests.
Our website may use cookies or similar technologies to improve functionality and understand how visitors use the site.
You can adjust your browser settings to refuse cookies if you prefer.
We retain your information only as long as necessary to provide our services and meet legal obligations.
We take reasonable steps to protect your information, but no system is completely secure.
You may request access to, correction of, or deletion of your personal information at any time by contacting us.
If you are a Colorado resident, you also have the right to request access to your data, request corrections, request deletion, and opt out of certain types of data use.
Ritual Hot House does not sell personal data.
We may need to verify your identity before completing your request.
Our website and booking process may include third-party platforms. We are not responsible for their privacy practices and encourage you to review their policies.
Ritual Hot House is intended for adults. We do not knowingly collect personal information from individuals under 18.
We may update this Privacy Policy from time to time. The most current version will always be posted on our website with the updated effective date.
Ritual Hot House
connect@riutalhothouse.com
520 E. Pikes Peak Ave. Colorado Spring, CO 80903
